Mercedes Me

How Luxury Comes to Life

Mercedes Me® is a collection of services and features - available in four distinct packages - that help make your ownership experience smarter, safer, more convenient and more fun than ever before. Our North Carolina customers can enjoy the base package, Mercedes Me® Connect, standard for five years with any new Mercedes-Benz.

Remote Access

Remote Access

It begins with Mercedes Me® Connect, the standard Mercedes Me® package that powers many of the features of Mercedes Me®. This is what allows you to start your car, lock your doors, or send an address to your navigation, all from the Mercedes Me® app. Plus, you can easily connect with Roadside Assistance or send diagnostic data to your dealer. Services include:

  • Remote access from your phone or computer with Mercedes Me®
  • Vehicle locating and tracking
  • In-vehicle apps like Yelp and local search
  • Remote diagnostics for easier servicing

Standard for the first 5 years

Safety & Security

The Mercedes Me® Secure package uses cutting edge technology to keep you safe inside your car, and informed when you're not. So if you're ever in an accident, someone is on the way, and if your vehicle is ever stolen, you're the first to know. Services include:

  • Automatic collision and alarm notifications
  • SOS/Emergency call capabilities
  • Safe Ride if you're ever unable to drive
  • Crisis Assist in the event of a disaster

6-month free trial, $199/year thereafter

Safety & Security
Travel & Assistance

Travel & Assistance

With a Mercedes Me® Concierge package, you have your own personal assistant who can help you with dinner reservations, event tickets, travel arrangements, and more. And you can access them anytime using the i-button or the Mercedes Me® app. Services include:

  • Mercedes-Benz Concierge
  • Location-based traffic
  • Location-based weather
  • Turn-by-turn route assistance

3-month free trial, $20/month thereafter1


The Mercedes Me® Entertain package makes driving your Mercedes-Benz even more enjoyable by providing a never-ending soundtrack to your ride. Choose from millions of stations, playlists, and podcasts from around the world, all searchable by location, genre, and name. Services include:

  • In-vehicle WiFi hotspot
  • TuneIn Radio
  • iHeart Radio

3-month free trial, $20/month thereafter1

Mercedes-Benz Mercedes Me

Mercedes Me®

Mercedes Me® connect allows our drivers to utilize many of their free Mercedes Me® Connect features, including Remote Start, Lock/Unlock, Send2Benz, and Vehicle Monitoring - all from the Mercedes Me® app. Plus, you can log in to view your manuals, maintenance info, how-to videos, financial terms, and more. Discover more on Mercedes Me®, and sign up to get started.

Visit Mercedes Me ®

Available on iOS and Android

More About Mercedes Me

1Mercedes Me® Connect five year complimentary services begin on the date of new vehicle purchase. Balance of complimentary service can be transferred with vehicle to subsequent owner. Limit one trial per service per vehicle owner. Month-to-month, annual and/or extended term payment(s) are automatically billed to customer's credit card unless service is cancelled prior to the end of the trial. Pricing for extended term subscriptions can be obtained by calling 877-570-0367. Certain restrictions and limitations of service apply.