Mercedes-Benz Service A & B in Charlotte, NC
When it's time for Service A or Service B, your Mercedes-Benz deserves more than just an oil change-it deserves expert care tailored to the precision engineering behind it. At Mercedes-Benz of Northlake in Charlotte, we don't just perform routine maintenance. We protect your investment, enhance performance, and ensure your vehicle continues to deliver the luxury driving experience you expect.
Mercedes-Benz Service A and B are the two core maintenance intervals for 2009 and newer models, alternating every 10,000 miles or 1 year.
- Service A starts at 10,000 miles and includes oil/filter changes, tire pressure checks, and a full inspection.
- Service B, due at 20,000 miles, builds on A with added services like brake fluid exchange and cabin filter replacement.
Each service is customized to your model and backed by the Mercedes-Benz Flexible Service System (FSS) to maximize performance, safety, and reliability.
At Mercedes-Benz of Northlake, our factory-certified technicians use genuine OEM parts and advanced diagnostics to ensure every service is performed to exacting Mercedes-Benz standards. We proudly serve drivers from Charlotte, Huntersville, Concord, Hickory, and Mooresville—and we make it easy to stay on schedule with transparent pricing and a luxury-level customer experience.
What Is Mercedes-Benz Service A?
Service A is the first official maintenance milestone for most Mercedes-Benz vehicles from model year 2009 and newer. It's due at approximately 10,000 miles or 1 year, whichever comes first—and then recurs every 20,000 miles or 2 years after that. This foundational service is designed to catch minor issues early, protect key components, and keep your Mercedes running at peak efficiency between longer service intervals.
Think of Service A as a performance tune-up for your luxury vehicle—quick, efficient, and essential for long-term reliability.
What's Included in Service A?
Mercedes-Benz Service A covers the essential items that keep your car operating at its best. Every Service A visit at Mercedes-Benz of Northlake includes:
- Mercedes-Benz synthetic motor oil replacement
- Genuine oil filter replacement (fleece-type)
- All fluid level checks and corrections per factory specs
- Tire inflation check and adjustment (including spare)
- Brake inspection for wear and safety
- Maintenance counter reset via Mercedes-Benz diagnostic system
Our team uses only OEM parts and follows factory-certified procedures, so you can drive away confident your vehicle is in top form.
How Much Does Mercedes-Benz Service A Cost?
The cost of Service A can vary depending on your vehicle model and year, but in general:
| Model Tier | Typical Service A Cost |
| A-Class, CLA, GLA | $210-$320 |
| C-Class, E-Class, GLC | $250-$400 |
| S-Class, GLE, GLS, AMG | $350-$650 |
At Mercedes-Benz of Northlake, we provide transparent pricing, no hidden fees, and service specials to help you save. Contact our team for a personalized quote, or schedule your next visit online.
What Is Mercedes-Benz Service B?
Service B is the next step in your Mercedes-Benz maintenance journey—a more comprehensive service performed at 20,000 miles or 1 year after your first Service A. After that, it continues to alternate with Service A every 20,000 miles or 2 years.
This isn't just a checklist—it's a deeper dive into your vehicle's overall health. Service B helps ensure optimal performance, safety, and comfort, especially as your mileage builds. Think of it as the “deep clean and system check” that keeps your Mercedes-Benz feeling factory-fresh.
What's Included in Service B?
Service B includes everything in Service A—and then adds more advanced care. At Mercedes-Benz of Northlake, your Service B visit includes:
- Synthetic motor oil replacement
- Genuine oil filter replacement
- Brake inspection and tire pressure adjustment
- All fluid level checks and corrections
- Cabin dust/combination filter replacement for interior air quality
- Brake fluid exchange to maintain stopping power
- Maintenance counter reset using factory diagnostics
Service B is about going beyond the basics, and our certified technicians make sure every item is handled with the precision your Mercedes deserves.
Mercedes-Benz Service B Cost Breakdown
Because Service B is more involved, the cost is higher than Service A—but it's an investment in safety, longevity, and driving pleasure. Here's a typical cost breakdown:
| Model Tier | Typical Service B Cost |
| A-Class, CLA, GLA | $450-$600 |
| C-Class, E-Class, GLC | $500-$700 |
| S-Class, GLE, GLS, AMG | $700-$933 |
We always provide upfront pricing and may offer seasonal service offers to reduce your total cost. Our advisors are happy to walk you through what's required for your specific model, so you never pay for more than you need.
Service A vs. Service B: Key Differences
While Service A and Service B share a few core maintenance tasks, there are key differences that set them apart:
| Feature | Service A | Service B |
| Mileage/Time | 10,000 miles or 1 year | 20,000 miles or 1 year after Service A |
| Oil & Filter Change | ✓ | ✓ |
| Fluid Level Check | ✓ | ✓ |
| Brake Inspection | ✓ | ✓ |
| Tire Pressure Check | ✓ | ✓ |
| Cabin Filter Replacement | — | ✓ |
| Brake Fluid Exchange | — | ✓ |
| Typical Cost Range | $210-$650 | $450-$933 |
Service B is more comprehensive and priced accordingly—but both services are vital for keeping your Mercedes-Benz in peak condition. Sticking to the schedule helps preserve your warranty, performance, and long-term value.
When Should I Schedule Service A or B?
Mercedes-Benz makes it easy to stay on track with a predictable alternating service schedule:
| Time or Mileage | Service Type |
| 1 year / 10,000 miles | Service A |
| 2 years / 20,000 miles | Service B |
| 3 years / 30,000 miles | Service A |
| 4 years / 40,000 miles | Service B |
| And so on... | Alternating |
If your Service A or B reminder pops up on your dashboard, it's time to schedule. At Mercedes-Benz of Northlake, we'll confirm your service needs, provide a clear estimate, and get you back on the road with confidence.
Understanding the Mercedes-Benz Flexible Service System (FSS)
Mercedes-Benz vehicles built in 2009 or later are equipped with the Flexible Service System (FSS)—an intelligent service reminder system that uses oil quality, engine load, driving habits, and more to calculate when service is truly due.
Instead of guessing, your vehicle will alert you with a message like:
- “Service A Due” with a single wrench icon
- “Service B Due” with a double wrench icon
This system keeps you on schedule without unnecessary trips to the shop. And when your dashboard reminder lights up, our team at Mercedes-Benz of Northlake is ready with expert care and quick turnaround.
Service Due? Here's What Your Dashboard Is Telling You
Your Mercedes-Benz is designed to tell you exactly when service is needed—thanks to the Flexible Service System (FSS) and intuitive dashboard alerts.
Here's what the symbols typically mean:
- Single wrench icon: Service A is due
- Double wrench icon: Service B is due
- Numeric codes (0-7): Indicate specific maintenance items (e.g., filters, spark plugs, inspections)
When you see one of these alerts, don't wait. Schedule your service with Mercedes-Benz of Northlake and let our team decode the message and handle everything seamlessly.
Special Considerations for Diesel, AMG, and V12 Models
If you drive a diesel, AMG, or V12-powered Mercedes-Benz, your maintenance needs may differ from standard models. These vehicles often require:
- AdBlue® top-offs or refills (diesel only)
- Fuel filter replacement
- More frequent fluid checks
- Model-specific brake and drivetrain inspections
Our factory-trained techs at Mercedes-Benz of Northlake understand these specialized systems inside and out. Whether you're cruising in an AMG GLE 63 or a BlueTEC diesel, we'll ensure every requirement is met precisely to spec.
Why Choose Mercedes-Benz of Northlake for Service A/B?
As Charlotte's trusted Mercedes-Benz service destination, we offer more than just routine maintenance—we deliver peace of mind. Here's why local drivers from Huntersville, Mooresville, Concord, and Hickory trust us:
- Master Certified Mercedes-Benz technicians
- Genuine OEM parts and Mercedes-Benz approved fluids
- Advanced factory diagnostics and repair tools
- Complimentary multi-point inspection with every visit
- Luxurious waiting lounge and easy online scheduling
- Service offers to help you save without sacrificing quality
We treat your Mercedes with the same precision and care it was built with—every single visit.
Schedule Your Mercedes-Benz Service A or B in Charlotte, NC
When your dashboard says it's time for Service A or B, trust the certified experts at Mercedes-Benz of Northlake to deliver the service your vehicle—and your time—deserve. We make routine maintenance feel anything but routine, with genuine parts, factory-trained technicians, and a premium experience from start to finish.
Ready to protect your investment? Schedule your service today and experience why so many drivers across Charlotte, Huntersville, Concord, Hickory, and Mooresville rely on us for exceptional Mercedes-Benz care.
Come visit us at Mercedes-Benz of Northlake: 10725 Northlake Auto Plaza Blvd. Charlotte, NC 28269. Or give us a call at 980-321-9338.
How Can We Help?
* Indicates a required field
AdChoices