About

Who We Are: Mercedes-Benz of Northlake in Charlotte, NC

Mercedes-Benz of Northlake is a Hendrick Automotive Group dealership serving Charlotte, Huntersville, Mooresville, Concord, and surrounding communities across the greater Lake Norman area. Located at 10725 Northlake Auto Plaza Blvd in Charlotte, NC, our dealership provides new Mercedes-Benz vehicles, Mercedes-Benz Certified Pre-Owned inventory, a full-service Service Center, and a genuine Mercedes-Benz Parts department - all in one convenient location.

As part of the Hendrick Automotive Group family, we operate with a commitment to transparency, professionalism, and long-term relationships with every guest who walks through our doors.

What Sets Mercedes-Benz of Northlake Apart

Choosing the right Mercedes-Benz dealership means more than finding the right vehicle - it means finding a team you can trust before, during, and after the sale. Here is what you can expect from us:

A Seamless Purchase Experience, In-Store or Online You can begin your Mercedes-Benz purchase from the comfort of your home. Browse our full inventory, save your favorite vehicles, estimate the value of your trade-in, and submit a financing application online. When you arrive at our Charlotte showroom, your visit is focused and efficient - because we respect your time.

Transparent Pricing and Clear Financing Options Our finance team works with qualified buyers to connect them with competitive loan and lease options. Every estimate is reviewed with you before any work or transaction begins. You will always know what you are paying for and why.

Expert Service, Close to Home Our Mercedes-Benz-trained technicians are equipped to handle everything from routine maintenance to complex repairs. For neighbors near Lake Norman, Concord, and Huntersville, we also offer complimentary pick-up and delivery on select service visits, based on distance and availability - so your vehicle stays well-maintained without disrupting your day.

Express Service for Busy Schedules Mercedes-Benz of Northlake offers Express Service in North Charlotte for many routine maintenance needs, including oil changes, filter replacements, and basic inspections. These services are completed in a shorter visit so you can get back on the road sooner.

New, Certified Pre-Owned, and Pre-Owned Mercedes-Benz Vehicles

We carry a full selection of Mercedes-Benz models to match a range of budgets and lifestyles.

New Mercedes-Benz Vehicles - Our showroom features the latest sedans, SUVs, coupes, and fully electric EQ models, each backed by the full Mercedes-Benz factory warranty and the latest technology.

Mercedes-Benz Certified Pre-Owned Vehicles - A Mercedes-Benz Certified Pre-Owned vehicle has passed a thorough inspection process and includes added factory-backed coverage, giving you confidence in your investment. Our staff can walk you through the specific benefits and help you understand how CPO differs from a standard pre-owned vehicle.

Pre-Owned Vehicles - Our pre-owned inventory includes vehicles that meet our standards for condition and vehicle history. For shoppers who want quality at a more accessible price point, our pre-owned selection offers a wide range of options. Financing is available to qualified buyers, subject to credit approval.

Explore the Mercedes-Benz EQ Electric Lineup Near Huntersville

Drivers near Huntersville and the Lake Norman area can shop new and pre-owned Mercedes-Benz electric vehicles right here at Mercedes-Benz of Northlake. Our team is knowledgeable about the full Mercedes-Benz EQ lineup - from the EQB to the EQS - and can help you compare estimated range, charging options, and features to find the right model for your lifestyle.

Our Commitment to You After the Sale

Our relationship with you does not end at the signing table. If you notice something that does not feel right after your purchase, our sales and service teams work together to address your concerns - whether that means an inspection, a repair, or simply helping you understand your coverage. Our goal is to make sure every guest feels supported long after their first visit.

Frequently Asked Questions 

What is the difference between a pre-owned and a Certified Pre-Owned Mercedes-Benz?

A pre-owned Mercedes-Benz is a used vehicle that meets our standards for condition and history. A Certified Pre-Owned Mercedes-Benz has passed a detailed inspection process and includes added factory-backed coverage. Our staff can explain the specific benefits of each so you can choose the option that fits your needs and budget.

Can I start my Mercedes-Benz purchase online?

Yes. You can begin the process from home by browsing inventory, saving vehicles, valuing your trade, and submitting a finance application online. Our team then finalizes the details with you at the dealership so your in-store visit stays focused and efficient.

Do you offer pick-up and delivery for service near Lake Norman or Concord?

Yes. Complimentary pick-up and delivery is available on select service visits, based on distance and availability. Contact our service team when scheduling to confirm eligibility and arrange a time that works for your schedule.

Do you offer Express Service for routine maintenance?

Yes. Mercedes-Benz Express Service is available at our North Charlotte location for many routine maintenance needs, including oil changes, filter replacements, and basic inspections - completed in a shorter visit.

What happens if I have a concern after purchasing my vehicle?

Contact us right away and we will inspect the vehicle and explain your options. Our sales and service teams work together to address any concerns, whether that involves an adjustment, a repair, or a coverage question. We are committed to your peace of mind well beyond the date of purchase.

Visit Mercedes-Benz of Northlake in Charlotte, NC

Address: 10725 Northlake Auto Plaza Blvd, Charlotte, NC 28269 Phone: 980-321-9338 Hours: Contact us or visit our Hours & Directions page for current showroom and service hours.

Mercedes-Benz of Northlake proudly serves drivers throughout Charlotte, Huntersville, Mooresville, Concord, and Hickory, North Carolina.

Schedule Service |Browse New Inventory |View Certified Pre-Owned |Get Financing