Why Service at Mercedes-Benz of Northlake


Mercedes-Benz Service and Luxury Repairs in Charlotte Ensure That You Don't Miss a Beat

Nothing can throw a wrench into the works like an unexpected need for car repairs--especially for drivers in Charlotte who are juggling demanding careers with busy social lives. You don't have time to sit around and wait. Fortunately for car owners and lessees in Huntersville, Hickory, Concord, and Mooresville, Mercedes-Benz of Northlake makes it easy to prevent vehicle and engine issues, and repair or service problems quickly.

Our Charlotte service center is located conveniently at our facility on E. Independence Boulevard, and we offer hours Monday through Saturday with ample pickup and drop-off times to assist you in keeping to your schedule.

If you need assistance with larger vehicle problems, post-collision repairs, or extensive body work, please contact the Hendrick luxury vehicle collision center.


Charlotte, NC Mercedes-Benz Service Offerings

Why did you choose Mercedes-Benz? Was it for the style? The premium, opulent comfort? The performance and driving enjoyment? For whatever reason you choose the Mercedes-Benz sedan, coupe, or SUV that you drive now--why would you risk compromising any of it by letting just anyone in Charlotte service your luxury car?

At Mercedes-Benz of Northlake, we specialize in the equipment, technology, materials, and components that make up each and every car from this exceptional brand. From understanding your Mercedes-Benz maintenance schedule to knowing the differences between genuine vs. generic oil filters in order to optimize the performance of your vehicle, you can trust in our years of experience and highly-trained hands, certified by Mercedes-Benz.


Auto Service and Maintenance for All Makes and Models

Though we specialize in the care and service of Mercedes-Benz vehicles, our Charlotte service technicians can easily adapt to the maintenance needs of any make or model, from high-mileage pickup trucks to iconic exotics. You can schedule your appointments with us for brake maintenance or repair, tire balancing or front-end alignment, basic routine inspections, suspension repair, lighting issues, fuel system flush, A/C repair, and most minor and major maintenance.

 

Scheduling oil changes, used-vehicle pre-purchase inspections, tire rotations, A and B Services, battery replacement, or vehicle detailing is simpler than ever at our local Charlotte service center, because you can choose your own service time slot from the comfort of your home, your office, or even your smartphone if you're on the road.


Why Choose Mercedes-Benz of Northlake--a Hendrick Automotive Dealership

As a proud member of Hendrick Automotive, Mercedes-Benz of Northlake is proud to adhere to a rigid list of standards and expectations set by the group--including our Core Values. The most important core value to our team is integrity, and it's why we strive to perform every service in the most transparent, honest, and upfront way.


Core Values of Comfort: A Commitment to Customer Enthusiasm

We know that the traffic on Independence Boulevard is a challenge for many drivers--and it's why we offer multiple options for your convenience while getting your Mercedes-Benz serviced with us. Whether it's easier for you to stay at the facility during your appointment, access transportation to work or back home, or even if you need a loaner Mercedes-Benz, we can oblige.

A commitment to customer enthusiasm is one of the key core values of the Hendrick Automotive Group, and we offer a full range of ways to assist you while you're here--and even when you leave:

  • Spacious, premium client lounge with complimentary Wi-Fi
  • Complimentary coffee and snacks
  • Complimentary shuttle service to your destination, OR
  • Complimentary loaner vehicles (pending service)
  • Complimentary car wash, post-service
  • Complimentary multi-point vehicle inspection

Core Values of Quality: A Commitment to Continuous Improvement

A commitment to improvement, constantly and continuously, is another core value of the Hendrick Auto Group--and Charlotte drivers can see it in every inch of our state-of-the-art facility. From the impeccably clean floors of our service bays, to the spotless and fresh environment of our waiting rooms and service checkout areas, you'll receive the luxury experience everywhere at Mercedes-Benz of Northlake:

  • Genuine certified equipment by Mercedes-Benz
  • Factory-trained technicians
  • Premiere express service
  • Express check-out
  • 24-hour roadside assistance available

If you have thoughts about how we could improve even further, leave your feedback here.


See how integrity, expert training, and the best of modern technology can help to deliver a world-class experience in Charlotte; explore our offerings online, or visit the Mercedes-Benz of Northlake service center to learn more and to get to know our team of professionals.

Mercedes-Benzof Northlake

10725 Northlake Auto Plaza Blvd
Directions Charlotte, NC 28269

  • Sales: 855-395-5519
  • Service: 9803219338
  • Parts: 9803219341
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